High-Performance Hand Saws & Cutting Tools | Soteck Official Site

GS Certified Saw Manufacturer | Woodworking & Metal Cutting Solutions

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Order and Shipment | Answers to Common Questions from Buyers

Have questions about our saws, certifications, OEM options, or shipping? We've compiled answers to help you make an informed choice.

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Order and Shipment

Soteck provides the best services and controls in customers inquiry, order receiving, production, assembly till shipment arrangement.

Q: How do I place order?
A: You may send your purchase order to Soteck Corporation, or let us know what items, quantities and other conditions via email, we will send back PROFORMA INVOICE (PI) according to your order for checking.

Q: What is Soteck Corporation’s process of order?
A: inquiry → quotation→ sample test → place order → P.I. confirm → Deposit → produce and package confirm → Balance due → Shipment

Q: What's the minimum order quantity (MOQ)?
A: The MOQ is 600pcs up, depend on product.
If you have special requirements, please contact us via email, Soteck Corporation will reply you accordingly.

Q: What is the lead time for each order?
A: Soteck Corporation’s lead time is approx. 110~130 working days after receiving order & down payment confirmation.

Q: What is payment method of Soteck Corporation?
A: You could pay by T/T.

Q: What kind of shipment can I choose?
A: Payment term of Soteck Corporation is FOB Taiwan Port, except Sea freight, you may choice Air freight or express, but there is a handling fee will charge on you. If you have any questions or concerns, please advise.