FAQ
Q & A
Saws and Cutting tools Buying Guide - How to choose the right saws and cutting tools.
General Information
We listed some Q&A about our company here. If you have any question please don't be hesitate to let us know.Q: Are you a manufacturer or trading company? A: Soteck Corporation is manufacturer with OEM/ODM service.Q: Do you only sell to companies? A: No. Soteck Corporation is selling to every customer if you could meet our MOQ requirement.Q: Where is your main market? A: Soteck Corporation’s main markets are in Europe, North America, South America, Australia, Southeast Asia, Japan and Taiwan.Q: What should I do if I can't found the product that I want on website? A: You may descript details or offer picture to Soteck Corporation for reference, we will introduce similar products to you.
Sample
It is essential to have a sample before place orders. We offer free samples to let customers experience the quality and features. Request for free samples now.Q: May I have samples before place order? A: Yes, Soteck Corporation is glad to provide free sample for testing, but the transportation charge will be paid by your side.Q: How does Soteck Corporation ship samples? A: Soteck Corporation usually ships the samples by your requirements. Please provide express account, such as TNT, Fedex, DHL, UPS for freight collect.
Customized
We not only offer standard packing but also offer customized packing and color design. We will try our best to meet your demand. Contact us right now!Q: Could you provide customized service? A: Yes, Soteck Corporation may customize products for you, such as color for handle, package card, and print brand on product. In this case, please offer artwork and pantone no. to us, and the MOQ should be considered.
Order and Shipment
Soteck provides the best services and controls in customers inquiry, order receiving, production, assembly till shipment arrangement.Q: How do I place order? A: You may send your purchase order to Soteck Corporation, or let us know what items, quantities and other conditions via email, we will send back PROFORMA INVOICE (PI) according to your order for checking.Q: What is Soteck Corporation’s process of order? A: inquiry → quotation→ sample test → place order → P.I. confirm → Deposit → produce and package confirm → Balance due → ShipmentQ: What's the minimum order quantity (MOQ)? A: The MOQ is 600pcs up, depend on product. If you have special requirements, please contact us via email, Soteck Corporation will reply you accordingly.Q: What is the lead time for each order? A: Soteck Corporation’s lead time is approx. 110~130 working days after receiving order & down payment confirmation.Q: What is payment method of Soteck Corporation? A: You could pay by T/T.Q: What kind of shipment can I choose? A: Payment term of Soteck Corporation is FOB Taiwan Port, except Sea freight, you may choice Air freight or express, but there is a handling fee will charge on you. If you have any questions or concerns, please advise.
Knowledge And Technology
Q: How to choose a saw based on teeth per inch? A: TPI is an acronym for Teeth Per Inch and is measured from gullet to gullet, not tooth tip to tooth tip. In general, a saw with more teeth per inch cuts slower but leaves a cleaner finish; a saw with less teeth per inch cuts faster but leaves a rougher finish. Besides, the more teeth per inch a saw has, the harder materials the saw can cut through.Q: Why choose a saw with triple ground teeth instead of a saw with double ground teeth? A: Sawteeth are ground in three different angles so they are called triple ground teeth. A saw with triple ground teeth can provide smoother and more efficient cuts than a traditional saw with double ground teeth because it has sharper teeth and smoother gullets.Q: What is impulse-hardening teeth? A: Impulse hardening is the modern method of creating a saw blade with a long working life. The teeth are hardened by means of wave impulses with a very high peak power and a special high frequency. It means sawteeth will stay sharper for longer.Q: How to buy a saw based on the thickness of the blade? A: As a general rule, a thicker blade is firmer so higher precision and better cutting performance can be expected; a thinner blade features its flexibility so it's better to choose a thin blade if you want flush cuts or thinner cuts.